Ray is knowledgeable about many topics, but for more intricate issues, it might be best to speak with one of our representatives or visit our branch. Can I consult Ray for complex banking concerns?.Ray is continuously learning, but if he's unsure or can't provide a solution, he will promptly connect you with one of our in-person representatives or suggest other ways to help. What if Ray doesn’t understand my question?.But, as with anything online, be cautious about sharing specific account details. Ray is designed to respect and protect your privacy. Is it safe to share my personal information with Ray?.You can then start your conversation by typing in your question or selecting from the topics he suggests. Just click on the chat icon on our website, and Ray will ask, "How can we help you?". Ray is simply another friendly voice who can provide quick answers to more straightforward inquiries. Not at all! Our in-person representatives are still here and eager to assist. Is Ray replacing other representatives?.We've activated Ray to provide instant answers and immediate assistance, ensuring you get the help you need any time of the day, without waiting. Think of him as a knowledgeable friend who's always ready to help with your questions in real-time. Ray is our new digital assistant here at Radiant Credit Union. Radiant Credit Union is always looking ahead, and with Ray, you’re right there with us. Embrace an optimistic and hopeful tomorrow with Ray by your side. Ray embodies the future – making banking interactions simpler, quicker, and more efficient. In today’s fast-paced world, we believe that you deserve more than just an ordinary banking assistant. Ray never takes a break and is available to chat 24/7.īy Chat: On our website, mobile app, or eBanking, just click or tap on the chat bubble icon in the bottom right corner of the page. Live Agent Transition: Ray ensures a seamless handover to a live agent when you need it.Instant Support: Find the answers you need in real-time.Smart Assistance: Handle all your banking needs swiftly and securely.Get ready to revolutionize your Radiant banking experience with Ray, your 24/7 digital assistant!
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